Hight-end sales

Top-of-the-line product and service demands!

France is the country of prestige and refinement in its professional welcoming know-how. Garuda uses a same high level of standard while working with your vision and your company's philosophy.

•	Training Objective

To integrate refined cultural fundamentals into your business' sales procedures. To promote the value and the longevity of a product, or service, by creating a virtual spiral of satisfaction.

To develop the pleasure of top-notch service while integrating fine-tuned attention to detail
To understand the expectations of the high-end client while associating tact and finesse
To integrate a professional sense of contact while remaining serious and discreet

•	Competences developed during the seminar

To integrate the specific expectations of the client by anticipating his needs and supplying rapid solutions
To clearly establish the phases of the commercial relationship and to allow them the constant freedom of choice
The notion of how to integrate adaptability and flexibility to one's attitude
To identify the questions not to be asked
To be detail-oriented
To develop notions of openness and integrity
To respect professional discretion
To optimize one's time in order to have more availability outside of business hours
To live one's passions and to work with one's emotions

•	Who are these trainings for ?

	For anyone working with high-quality services or products

	For anyone having to further develop their welcoming capacities for certain events

•	Training Method

Develop awareness through experiences in plenary (films, case studies, complex role plays)

Analysis and reflection on individual experiences
Structuring in groups, conceptualization
Teacher's theoretical contribution, corrections
Validation of the seminar with the trainer

In order to engage the thought process, the theoretical contributions are dealt with after the practical exercises of awareness. All trainees participate.

•	Amount of Participants and Length of Training

10 maximum - with participants from different companies. This number can change in the case of an individual company training session. Seminars are 2 days.

•	The Tools

Each participant will receive a complete file on which they will have worked, including their own experiences and analysis, as well as a video of their performances on practical exercises.

•	Specialized Trainers

Each trainer has several years of extensive experience in high-end sales and marketing.

2 -day seminar in French or English

Understand expectations in order to anticipate needs

Develop
cultural differences

Integrate
notions of high-end quality

Tact consists in taking others for how they see themselve

Methods are true wealths..
F.Nietzsche

An organization doesn't maximize its profits by trying to maximize its profits, but in serving its customers.
H.Mintzberg